Privacy Policy

Last updated: February 19, 2026

1. Introduction

DealClaw is operated by Claw Solutions ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the DealClaw service ("Service"). By using the Service, you consent to the practices described here.

2. Information We Collect

Account Information: Name, email address, business name, and payment information when you sign up.

Service Data: Messages, conversations, contacts, calendar events, and other content processed through the Service via your connected integrations (Telegram, Gmail, Google Calendar, CRM).

Usage Data: Log data such as IP addresses, browser type, pages visited, feature usage, and timestamps to improve the Service.

Payment Data: Billing information is processed by our third-party payment processor (Stripe). We do not store full credit card numbers on our servers.

3. How We Use Your Information

  • To provide, operate, and maintain the Service
  • To process your communications, follow-ups, and scheduling on your behalf
  • To process payments and manage your subscription
  • To send service-related notifications and updates
  • To provide customer support
  • To improve the Service and develop new features
  • To detect and prevent fraud or abuse

We do not use your data to train AI models across tenants. Your data is used solely to provide the Service to you.

4. Data Storage and Security

Your data is stored in isolated containers dedicated to your account. Each customer's environment is separate from all others. Data is backed up regularly to prevent loss.

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. While no system is 100% secure, we take reasonable measures to protect your information.

5. Third-Party Services

The Service integrates with third-party platforms to function:

  • Telegram — for messaging and notifications
  • Google (Gmail, Calendar) — for email and scheduling
  • CRM systems — for contact and deal management
  • Stripe — for payment processing
  • AI model providers — for generating responses (data is sent to the AI provider to generate outputs; we use providers with data protection agreements)

Each third-party service has its own privacy policy. We encourage you to review them. We only share the minimum data necessary for each integration to function.

6. Data Retention

We retain your data for as long as your account is active and as needed to provide the Service. Upon account termination, we will retain your data for up to 30 days to allow for export, after which it will be permanently deleted. We may retain anonymized, aggregated data for analytics purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

We do not sell your personal information. To submit a CCPA request, email [email protected].

9. European Residents (GDPR)

If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract: Processing necessary to provide the Service you subscribed to
  • Legitimate interest: Improving the Service, preventing fraud
  • Consent: Where you have given explicit consent (e.g., marketing emails)

You may withdraw consent at any time and have the right to lodge a complaint with your local data protection authority.

10. Cookies and Tracking

Our website may use cookies and similar technologies for essential site functionality and analytics. We do not use cookies for advertising or cross-site tracking.

11. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Claw Solutions
Email: [email protected]